Freezers

  • Q: What can I do to preserve my food during a power interruption?

    A:

    If the electricity in your house goes off, the amount of time that the freezer will stay cold varies. A full freezer stays colder for longer than a partially filled one, and a freezer of meat will stay colder for longer than a freezer of ready cooked meals. To preserve the cold temperature for as long as possible, keep the door shut. If the freezer isn't full, you can use newspaper around product to insulate it, but remember to remove when the power comes back on. When power is restored it is strongly advised that fridge and freezer interiors are cleaned.

  • Q: What is a Total No Frost fridge or freezer?

    A:

    Total No Frost banishes ice from the fridge and freezer by blowing chilled air around both to reduce the humidity. Food packaging doesn't stick together, food labelling stays clearly legible and storage space isn't wasted by ice build up. Defrosting is never, or almost never necessary.

  • Q: I have to defrost the freezer more often than is indicated in the manual. What could be the reason?

    A:

    The door seal could be worn out. If you close the door with a piece of paper between the seal and the freezer you should not be able to remove it without any effort.

  • Q: There are different levels of energy consumption. Which one is the best choice?

    A:

    A and A+ offer the lowest energy consumption. This is better for the environment and for your wallet.

  • Q: What is the best way to clean my refrigerator?

    A:

    Clean both the refrigerator and freezer compartments about once a month to prevent odours from building up. Wipe up spills immediately. Unplug refrigerator or disconnect power. Remove all removable parts from inside, such as shelves, crispers, etc. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly, using a clean sponge or soft cloth and mild detergent in warm water. Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials. To help remove odors, you can wash interior walls with a mixture of warm water and baking soda (2 tbs. to 1 qt (26 g to .95 L) of water). Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth. For additional protection against damage to painted metal exteriors, apply appliance wax with a clean, soft cloth. Do not wax plastic parts.

  • Q: What should the temperatures be inside my refrigerator and freezer?

    A:

    A temperature of 3 to 4°C on average is preferred, with upper and lower limits of 0 to 7°C. At 7°C food will deteriorate more quickly.

  • Q: Will a freezer work properly if it is very cold or hot in my garage?

    A:

    You must have the temperature set properly. Temperatures should not go below 40°F or hotter than 100°F for proper operation. If temperatures are lower than 40°F your thermostat may not allow the product to turn on based on colder than normal temperatures. The warmer the ambient temperature is (above 100°F) the more the product will run, and it will be less efficient.

  • Q: What do the lights on the Freezer mean.

    A:

    The GREEN light indicates that the appliance has an electrical supply. The AMBER light indicates that the fast freeze option is on. The light is combined with a switch. The RED light is warning that there is a high temperature inside the cabinet when it is on.

  • Q: Why is the Freezer over freezing.

    A:

    If large amounts of ice form in a short time the following checks should be made; Make sure the Fast Freeze switch is not on. The thermostat should not be on its maximum setting. Ensure that the door/lid is not being held open slightly by the contents of the freezer. Check that the door gasket is in good condition and that it is in contact with the cabinet at all points.